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Automatic Replies

This set provides eight automatic replies for the everyday life of a small business: confirmation of enquiries, reply outside opening hours, weekend, high workload, pointer to a service address, confirmation for job applications, confirmation for complaints and redirecting to the right department. The texts say honestly when to expect an answer. You fill in response times, addresses and dates through placeholders. Set them up in your mail program or help desk.

Product language: German (the templates and guides are written for German-speaking customers).

€9.00 Final price · VAT exempt under § 19 German VAT Act (UStG) – no VAT is charged.

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Template “Enquiry received” in forest green
Preview: Template “Enquiry received” in forest green (with sample text, in German)
Template “Outside opening hours” in midnight blue
Preview: Template “Outside opening hours” in midnight blue (with sample text, in German)

What’s included

  • 8 email templates: Enquiry received; Outside opening hours; Weekend; High workload; Service address notice; Application received; Complaint received; Redirect to the right department
  • every template in 3 colours (forest green, midnight blue, terracotta) – 24 HTML files
  • 8 plain-text versions for programs without HTML
  • guide with a placeholder table for Brevo, Mailchimp, CleverReach and rapidmail (in German)
  • placeholder list for each email for quick search and replace

Technical details

Format
ZIP archive (approx. 52 KB) with HTML and TXT files, UTF-8
System requirements
A text editor to make changes (e.g. Visual Studio Code, Notepad++, TextEdit); to send, a newsletter tool that accepts custom HTML or an email program. No software installation needed.
Product language
German
Version
1.0, November 2026
Delivery
Download link by email, the same or the next working day after payment; valid for 30 days

Licence (right of use)

A simple, perpetual right of use for your own business (all locations and staff). Agencies and freelancers: one purchase per end client. No resale, no passing on the templates as templates. The emails and signatures you send with your own content belong to you. The full licence text (in German) is included as LIZENZ.txt.

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