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New Customer Onboarding (4 emails)

A good start saves questions later. These four emails guide new customers from order to first results. Email 1 welcomes them and names the next steps. Email 2 explains how the collaboration works. Email 3 lists what you need from the customer. Email 4 presents first results and plans next steps. Everything with placeholders for dates, contacts and documents, suitable for service providers and trades.

Product language: German (the templates and guides are written for German-speaking customers).

€12.00 Final price · VAT exempt under § 19 German VAT Act (UStG) – no VAT is charged.

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Template “Welcome as a customer” in forest green
Preview: Template “Welcome as a customer” in forest green (with sample text, in German)
Template “How our collaboration works” in midnight blue
Preview: Template “How our collaboration works” in midnight blue (with sample text, in German)

What’s included

  • 4 email templates: Welcome as a customer; How our collaboration works; What we need from you; First results and next steps
  • every template in 3 colours (forest green, midnight blue, terracotta) – 12 HTML files
  • 4 plain-text versions for programs without HTML
  • guide with a placeholder table for Brevo, Mailchimp, CleverReach and rapidmail (in German)
  • placeholder list for each email for quick search and replace
  • sending schedule: when each email goes out

Technical details

Format
ZIP archive (approx. 30 KB) with HTML and TXT files, UTF-8
System requirements
A text editor to make changes (e.g. Visual Studio Code, Notepad++, TextEdit); to send, a newsletter tool that accepts custom HTML or an email program. No software installation needed.
Product language
German
Version
1.0, November 2026
Delivery
Download link by email, the same or the next working day after payment; valid for 30 days

Licence (right of use)

A simple, perpetual right of use for your own business (all locations and staff). Agencies and freelancers: one purchase per end client. No resale, no passing on the templates as templates. The emails and signatures you send with your own content belong to you. The full licence text (in German) is included as LIZENZ.txt.

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