The Online Shop Set contains ten finished emails for everyday shop work. They confirm orders, announce shipping with a tracking number, inform customers honestly about delivery delays and guide returns from arrival to refund. You also get a question about the delivery address, a review request, a reminder for open payments, a thank-you voucher and an offers newsletter. All texts are written in a friendly, polite tone and contain placeholders that you simply fill in. Copy, adjust, send.
Product language: German (the templates and guides are written for German-speaking customers).
€14.00 Final price · VAT exempt under § 19 German VAT Act (UStG) – no VAT is charged.
A simple, perpetual right of use for your own business (all locations and staff). Agencies and freelancers: one purchase per end client. No resale, no passing on the templates as templates. The emails and signatures you send with your own content belong to you. The full licence text (in German) is included as LIZENZ.txt.
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